Professional Summary
Product Owner with 10+ years leading cross-functional Agile teams in enterprise and regulated environments. Hands-on experience managing and holding accountable Scrum Masters and development pods, with a track record of optimizing delivery system performance across sprint reliability, throughput, and cycle time while coordinating cross-domain dependencies and surfacing risks to senior leadership. Fluent in EOS/Traction operating principles, SAFe Agile, and a broad suite of delivery tooling including Jira and Azure DevOps. A hands-on builder as well as a product leader who independently designs and ships AI-powered and mobile web applications using the Anthropic Claude API and vanilla JavaScript, applying the same product thinking to personal tools that drives delivery in the enterprise.
Experience
Product Owner (Contract)
Jun 2024 – Present
Boehringer Ingelheim · bi-connect.com
- Partner with engineering leads and Scrum Masters across a multi-national delivery organization to ensure sprint work is properly sequenced, staffed, and executed on time
- Manage and prioritize product backlog across coordinated delivery teams, resolving cross-functional conflicts and dependency bottlenecks between stakeholder groups
- Support SAFe Agile ceremonies including PI Planning, sprint reviews, and retrospectives, ensuring consistent delivery practices across teams
- Operate Salesforce Service Cloud pipeline to capture, triage, and route feature requests and escalations from customer care, end users, and sales leadership, providing leadership with transparent delivery reporting
- Lead stakeholder workshops to translate competing business priorities into technically executable requirements, facilitating compromise and maintaining delivery momentum
- Coordinate cross-domain initiatives spanning Marketing, Analytics, Content, and engineering teams, managing CMS content lifecycle on Magento and ensuring consistent omnichannel delivery
Product Owner
May 2022 – Jan 2024
ChemPoint / BSA · chempoint.com
- Led 9-member Scrum team as both Product Owner and Scrum Master, managing sprint planning, backlog refinement, daily standups, and retrospectives while maintaining delivery consistency across a complex multi-domain environment
- Identified and resolved cross-domain conflicts and resource constraints across marketing, legal/compliance, content, and engineering, keeping prioritized work moving through the delivery pipeline
- Led headless eCommerce architecture transition, coordinating cross-functional delivery dependencies and serving as central accountability point between business and technical teams
- Built and maintained delivery reporting artifacts including burn-up charts, milestone timelines, and performance dashboards, providing senior leadership with full transparency into delivery health and risk
- Grew international digital traffic 30% through sequenced product delivery, UX optimization, and SEO improvements, demonstrating ability to tie delivery execution to measurable business outcomes
eCommerce Product Owner
Feb 2020 – May 2022
KURU Footwear · kurufootwear.com
- Built and managed a 7-person Agile development team, serving as both Product Owner and Scrum Master, responsible for LMA of team members, sprint performance, and delivery accountability
- Applied EOS/Traction management methodology to lead direct reports, establishing accountability frameworks, goal-setting cadences, and performance optimization practices across the delivery team
- Achieved significant delivery performance improvements: 23%+ YoY conversion rate growth (2020), 29%+ direct conversion growth (2021), and 19%+ site speed improvement, with outcomes tied directly to disciplined backlog management and sprint execution
- Managed external agency relationships, coordinating deliverables, creative reviews, and cross-functional dependencies to maintain consistent delivery timelines
Website Administrator & eCommerce Project Manager
Mar 2018 – Nov 2019
Cabinets.com
- Managed deadline-driven delivery initiatives with global teams using Atlassian Jira and Agile methodology, creating project plans and tracking cross-functional dependencies
- Led end-to-end vendor evaluation and platform implementation for a new marketing technology platform, conducting stakeholder interviews, aggregating findings, and leading UAT through to stable production launch
- Administered Magento 2 store scaling from 300,000 to 800,000+ SKUs, maintaining front-end performance and coordinating cross-functional delivery work under tight timelines
Selected Projects
SCOUT: AI-Powered Job Search Platform
Chrome Extension
JavaScript (ES6+) · Chrome Extension (Manifest V3) · Anthropic Claude API · jsPDF · chrome.storage
- Designed and built a Manifest V3 Chrome extension that automates job discovery, resume tailoring, scoring, and application tracking, used daily as a self-directed job-search management system
- Integrated the Anthropic Claude API directly in-browser with a two-pass flow that tailors then self-critiques its output to generate role-specific resumes and cover letters, with locally bundled jsPDF for on-device document generation
- Built a scoring engine that evaluates listings against a stored resume, preferring structured job data with a raw-text fallback to stay resilient to inconsistent source markup
- Implemented a Kanban application pipeline (Applied, Interviewing, Offer, Rejected) with interview-round and rejection-type tracking, duplicate detection, and full export/import backup via chrome.storage.local
- Engineered an ATS autofill system on a platform-adapter architecture (initial Workday adapter), designed for extension to Greenhouse, Lever, and iCIMS
Personal Fitness Tracker (Strength Tracker)
Progressive Web App
Vanilla JavaScript (ES6+) · HTML5 · CSS3 · Web Audio API · localStorage · zero dependencies, no build step
- Built a fully self-contained, mobile-first PWA for tracking strength training, nutrition, and body weight as a single ~54 KB HTML file with no frameworks, bundler, or runtime dependencies
- Chose a deliberate zero-dependency architecture after CDN/framework reliability issues on mobile, prioritizing offline-first reliability, instant load, and portability over toolchain sophistication
- Implemented set-by-set workout logging across 14 muscle groups and 77 exercises, with warmup/working-set differentiation, auto-detected personal records, a Web Audio rest timer, and reopen-and-append session history
- Added a nutrition tracker (daily macro goals, timestamped meal logging, progress-to-goal bars) and a body-weight tracker with live lb/kg conversion across all historical entries
- Shipped versioned, stable-checkpoint releases, tested on a physical Android device during real workouts, and preserved data continuity across builds via per-stream CSV export/import
Core Competencies
Delivery System Performance
LMA (Lead, Manage, Hold Accountable)
Cross-Domain Coordination
Sprint Reliability & Throughput
Capacity & Resource Optimization
Agile / Scrum / SAFe / Kanban
EOS / Traction Operating System
Backlog Management
Stakeholder Communication & Risk Reporting
Jira
Azure DevOps
Trello
Salesforce Service Cloud
Process Standardization & KPI Frameworks
Magento 1 & 2
System Integrations (CRM, ERP, OMS)
Google Analytics
CRO Tools
JavaScript (ES6+)
HTML5 / CSS3
Anthropic Claude API
Chrome Extensions (MV3)
REST APIs
MySQL
Education & Certifications
Executive Certificate in Leadership & Management
University of Notre Dame
Bachelor of Arts, English
University of South Florida